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Payment:
-We accept PayPal, Google Checkout, money orders and cashier's checks. You may also send cash. Our post office box is at a U.S.Postal Service station and is totally secure.
Money orders should be made payable to HCC and mailed to:
Homecraftscatalog
HCC
P.O.Box 684
Ponderay, ID 83852-0684
We reserve the right to reject any form of payment in favor of those stated above. We do not ship until full payment is completed.
Shipping:
We pack carefully to travel well and use quality shipping materials and containers.
We ship via the U.S. Postal Service and use the least expensive method for each shipment depending on content. If you need shipping that is faster than parcel post or media, let us know and we will tell you the additional cost for Express mail.
Returns:
If you have an issue with a purchase, other than damage during shipment, simply let us know and we will resolve it to everyone's satisfaction. Our email address is [email protected]
We love to ship worldwide!
**Please email us for a quote to your country**
Our Email Box: [email protected]
We charge very close to actual USPS International shipping rates.
There are three shipping options available for the books/patterns, home decor products and gifts :
--USPS Air Flat rate Priority mail - This option take a day or two longer than Express mail and, to the UK, takes about 7 to 10 days.
--USPS Global Express - This option is more expensive but has a tracking number so you can see where you package is. Delivery time is usually quite short.
--USPS Global Priority - This option is a little more expensive than Air Letter Post and delivery is a day or two shorter. Some tracking may be available through the customs forms, but have never had a lost overseas or Canadian package. Because of the shorter delivery time, the trip may be easier on the package.
The US Postal Service website is http://www.usps.com
for more information.
Private insurance is free for items less than $100.00 and is optional at $1.00 per each additional $100.00 in value. Especially for surface shipments, insurance is recommended.
Please feel free to email us:
[email protected]
for a shipping quote or if you have any questions about customs or other shipping concerns
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